I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

Comb through 111 HubSpot updates from January, or look at our list of the 14 that admins and marketing managers need to know.

We recently published a list of the 12 Best Long-Term Growth Stocks to Buy Now. In this article, we are going to take a look at where Salesforce, Inc.

Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...

In today’s hectic business environment, staying connected to customers has become more critical. Automating customer engagement merely allows businesses to build better and stronger relationships ...

Shares of Walgreens Boots Alliance Inc. dropped nearly 8% in the extended session Thursday after the beleaguered specialty retail company halted its quarterly dividend. Walgreens WBA has struggled ...

Read Less Customer relationship management (CRM) software is designed to help businesses increase sales, drive growth and provide better customer experience. There are many CRM platforms on the ...

SMBs should appreciate how easy Pipedrive makes it to get started. The CRM integrates with over 400 third-party software packages, so it's easy to align with your existing workflows. You can ...

Zoho, a business-to-business (B2B) bootstrapped company provides, a cloud-based software suite designed for businesses, offering various applications, such as customer relationship management (CRM ...

A proper and clearly defined management structure is something every successful business needs. However, entrepreneurs may find creating and implementing one isn’t an easy task. Henry Mintzberg, a ...