Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Anthropic says it is teaching its Claude AI model to perform general computing tasks based on prompts. In demonstration ...

Zahra Bahrololoumi, CEO of Salesforce UK and Ireland, also addressed growing concerns about AI adoption, especially regarding ...

By Zuko Mdwaba, Salesforce area vice president/Africa executive and South Africa country leader Just as generative AI ...

Marc Benioff, the CEO of Salesforce, has slammed Bill Gates’ Microsoft on its latest announcement of rebranding Copilot as an ...

The AI agents are designed to send emails, manage records and take other actions on behalf of business workers.

Salesforce today announced the availability of ecommerce storefronts in its Starter and Pro Suites — all-in-one sales, service, marketing, and commerce solutions that help growing customers get ...

Microsoft Copilot Studio, a toolchain enabling companies to develop custom AI assistants, enters public preview in November. The assistants, which Microsoft calls "agents," can fulfill various ...

Business leaders need to invest in training when it comes to AI, but whether they will is the question of the day.

Salesforce CEO Marc Benioff indicated Microsoft's Copilot agents' announcement illustrates panic mode, further highlighting ...

New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions   – GoTo, the company making ...

Only 48% of digital initiatives meet or exceed their business outcome targets, but the successful ones seem to have one big ...