While there are arguments both in favor of keeping the penny and for ditching the small copper and zinc coins, one group may experience the end of the cent coin more acutely than others: small ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

Crypto is riding high once again, but investors still need to be careful about which firm they are using to trade digital assets.

The hacker compromised a third-party contractor that provided support services. Grubhub says it 'proactively rotated any ...

Why did a Missouri regulator tip the scales against a measure requiring companies like Spire and Evergy to report where they perform utility shutoffs?

Wednesday's Forbes Daily covers rising egg prices, DeepSeek upending AI race, the best crypto exchanges, Bill Gates reflects ...

according to USA TODAY and its research partner Plant-A Insights Group. America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a ...

but they’re usually simple and in service of furthering their partners’ likability and agenda. Michelle Obama, Jill Biden, Doug Emhoff—their public works and personas were designed to ...

"Effective customer service consists of asking, 'What is it our customers want, how well are we providing it, and what must we do to improve how well we meet customer needs?'” (Dreamstime ...

Niconico announced on Thursday that it is ending its Niconico Shunga mature illustration service on January 29 at 2:00 p.m. JST. The company explained that it would be difficult to continue the ...