“Grounding is a process by which Copilot assigns extra context and content to the prompt, which will make the response more relevant to what the user requires,” Microsoft MVP Jason Wynn said as reported by Techfinity last August.

Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, in a move seemingly made to push Salesforce on customer management software.

AI agents or mini-tools, created using the upgraded Microsoft Copilot Studio, would help automate and streamline business operations.